Vet Reviews
Welcome to HHUK's review system for vet practices that cater to hamsters. We understand the importance of finding the right vet for your furry friend and are here to help. Our review system lets you share your experiences and provide valuable feedback to other hamster owners. Together, we can establish a community that advocates for the highest standards of care for your hamsters.
Holly House Vets Hospital
01132 369030
468 Street Lane, Leeds LS17 6HA
Gender of hamster seen:
Female
Date of appointment:
October 2024
Species of hamster seen:
Syrian
Cost of appointment:
£300
Reason for visit:
Diarrhea, loss of weight, appetite, movement and a poorly eye.
Summary of visit:
Billy had gone downhill very quickly so I got her in for an emergency appointment. Holly House has an exotics branch but only the hospital was open at this time, but they made sure Billy was seen by an exotic vet who was on shift that day. They kept her in to give her fluid treatment, lubricate her eye as she had an ulcer (when I'd previously been told by another vets that she has conjunctivitis), pain relief and she was kept warm in an incubator. They closely monitored her over a couple of hours as an inpatient to see if she improved. Unfortunately, she did not and they said that there was likely something more sinister going on and, she would unlikely survive surgery and the decision was made to help her pass in peace. We went back and they gave us lots of time with her to say goodbye and then took her pain away. They were incredibly compassionate and did their absolute best. They even sent a card and forget me not seeds in the posy this week.
Michelle Hemstedt
01608 642547
Banbury Road, Chipping Norton, Oxon OX7 5SY
Gender of hamster seen:
Female
Date of appointment:
March 2024
Species of hamster seen:
Syrian
Cost of appointment:
£600
Reason for visit:
Suspected pyometra
Summary of visit:
Vet confirmed pyo, spayed her the following day
Robson & Prescott
01670 512275
Whorral Bank Morpeth Northumberland NE61 3BN
Gender of hamster seen:
Male
Date of appointment:
June 2024
Species of hamster seen:
Syrian
Cost of appointment:
£90
Reason for visit:
Difficulty breathing, changed breathing, lethargy, refusing to clean
Summary of visit:
Taken as emergency, aware it was more than likely to end with euth. Unfortunately, this was the case. THEY DO NOT ALLOW YOU TO STAY WITH YOUR PET DURING EUTHANASIA! Despite all but begging, they could not allow me to be with O'Malley while they "gassed him down". Instead, I asked them to stay with him and make sure he had someone there, and told them his favourite spots. Of course, I'll never know if they definitely did, but, when they returned, his fur had been ruffled in these areas. They were not ones you'd ever hold along, so he had been stroked for at least some of it. They also did a nose print and paw prints prior to being allowed to take him. Also, they have DIFFERENT ENTRIES/EXITS POST PTS/EMOTIONAL VISIT. This was very much appreciated as I was sobbing. The vet I saw was lovely, and it made it a little better to know she agreed I was making the right decision
Westway West Road
01912 747910
426-428 West Rd, Fenham, Newcastle upon Tyne NE5 2ER
Gender of hamster seen:
Male
Date of appointment:
March 2024
Species of hamster seen:
Syrian
Cost of appointment:
£58
Reason for visit:
Old age
Summary of visit:
Vet allowed open return in this situation- could call and they'd try get us in same day.
Westway West Road
01912 747910
426-428 West Rd, Fenham, Newcastle upon Tyne NE5 2ER
Gender of hamster seen:
Female
Date of appointment:
January 2023
Species of hamster seen:
Syrian
Cost of appointment:
£350
Reason for visit:
Pyometra
Summary of visit:
Vets were brilliant- but must ask for those in exotics. Sprout had pyo, they tried antibiotics but agreed surgery a week later. She had her surgery and was looked after immensely well. As not many hams have surgery there, vet students/techs/etc were involved in her care when normally may not have been. They didn’t do any of the medical stuff, of course, but it meant that it delt like there was always someone looking out for her. She recovered perfectly and lived two more years.
Bedford Companion Care
01234 360343
Interchange Retail Park Racemeadows Way Kempston Bedford MK42 7AZ
Gender of hamster seen:
Female
Date of appointment:
September 2024
Species of hamster seen:
Dwarf
Cost of appointment:
£53.00
Reason for visit:
Nail clip and health check due to concern about thinning fur and possible lumps
Summary of visit:
The vet was very kind, listened properly to what I said and checked Nutty over. He explained what he would expect to feel or see if there was a medical condition and that these were absent. He mentioned other hamsters he had dealt with. He advised her to reduce her daily food as she is overweight and what I’d tried so far hadn’t worked. He was a little uncertain about whether he could do her nails, he was worried about cutting her, but enlisted the help of a nurse and got it done. The receptionists were also lovely.
This was our first visit to this practice. I would be happy to use them again.
Trinity Vet Centre
01622 726 730
6 Hermitage Ln, Maidstone ME16 9NZ
Gender of hamster seen:
Female
Date of appointment:
August 2024
Species of hamster seen:
Dwarf
Cost of appointment:
£100
Reason for visit:
Lump on cheek
Summary of visit:
We took our hamster in for a lump in her cheek fearing cancer. She thankfully just had an ear infection. Staff were absolutely amazing and really gentle with snuggles.
Vets for Pets
0151 733 9730
Penny Lane Retail Park Liverpool
Gender of hamster seen:
Female
Date of appointment:
August 2024
Species of hamster seen:
Syrian
Cost of appointment:
£60.00
Reason for visit:
Swelling on eye
Summary of visit:
Well managed good examination of eye. Drops prescribed.
This seems to be the average cost of a pet visit, which is fine.
Quoted £500 if the eye needed removing which seems an awful lot!
Sanderson Vets
01513 178 888
Sanderson Vet, Whitfield Business Hub, 184-200 Pensby Road, Heswall, Wirral, Merseyside, CH60 7RJ
Gender of hamster seen:
Male
Date of appointment:
June 2024
Species of hamster seen:
Syrian
Cost of appointment:
£80.00
Reason for visit:
Swollen bloody finger
Summary of visit:
Vets were super patient with my very skittish hamster and allowed me to get him out of his cage so he would be more comfortable. They discussed options with me and were transparent about what would be most expensive so we went with the cheapest option first which was medicine which ended up working. Very good experience!
Swadlincote Veterinary Centre
01283 213707
Unit 1, The Pipeworks Retail Park, Coppice Side, Swadlincote, DE11 9FQ
Gender of hamster seen:
Female
Date of appointment:
Sept 2021
Species of hamster seen:
Syrian
Cost of appointment:
£40
Reason for visit:
Bleeding from her bottom
Summary of visit:
Vet was very good, checked her over as much as he could (weighed, vitals etc) and recommended appropriate care and treatment for the suspected cause of illness.
My hamsters passed away approximately 5 weeks later at the age of 2 years, which is about average for a Syrian
Crookham Park Veterinary Centre
01252 913 990
Queensacre Retail Centre, Sandy Ln, Church Crookham, Fleet GU52 8LH
Gender of hamster seen:
Male
Date of appointment:
August 2022
Species of hamster seen:
Dwarf
Cost of appointment:
£41
Reason for visit:
Multiple
Summary of visit:
Crookham Park vets has been my go to vet for all my hamster care over the last 2 years. Notably, she's successfully removed a cancerous scent gland, carried out regular dental work on my Dwarf with tooth issues, seen two of my hamsters through a stroke, and diagnosed and treated UTI's, skin issues, joint issues, eye issues and arthritis.
I always opt to see the exotic specialist within the practice. I have seen other vets in an emergency however more so just to obtain medication or sadly when the time has come to let them go. Being a small practice that doesn't specialise in exotics overall I haven't given a perfect score.
Forest Vets Epping
01992 575 790
76 Hemnall St, Epping CM16 4LQ
Gender of hamster seen:
Female
Date of appointment:
June 2022
Species of hamster seen:
Syrian
Cost of appointment:
£64.62
Reason for visit:
Wet tail symptoms
Summary of visit:
Our hamster was elderly, starting to slow down and was experiencing some digestive issues, where she wasn’t regularly pooping and her bum was dirty. We made an appointment at our vet and were seen by a vet who works with exotic animals. She was very kind and helped explain everything to us and our options for medication and how they would help the situation. She was very helpful and put us at ease and we were happy that she prioritised treating the issue.
I would really recommend this vets as they treat every animal with dignity and have a very skilled staff.
Vets Now
01902 218 186
8 St George’s Parade, Wolverhampton, WV2 1BD
Gender of hamster seen:
Male
Date of appointment:
August 2024
Species of hamster seen:
Syrian
Cost of appointment:
£142
Reason for visit:
A lump on his lip
Summary of visit:
We were so impressed with the loving help and support that Ham received when we brought him in. Not many vets know their stuff about hamsters, but Vets Now certainly did (even though the worrying lump turned out to be just his tongue - cheeky monkey!)
In reception, we were also talked through how to claim insurance and what else we could do to help our hamster from the financial side of things. We could not recommend Vets Now more highly!
Forest Lodge Vet Practice
01425 614 482
14 Barton Ct Rd, New Milton BH25 6NP
Gender of hamster seen:
Male
Date of appointment:
March 2023
Species of hamster seen:
Robo
Cost of appointment:
£130
Reason for visit:
Found a lump on him as well as blood on bedding
Summary of visit:
We took him to the vet, and she weighed and examined him. I held him as she examined his lump as he was more relaxed in my hold. She prescribed antibiotics and painkillers and advised a hospital cage. She offered surgery but due to his older age, I declined. She was very transparent that as an older guy surgery might be too much for him. We booked him in for a follow-up appointment and she was absolutely lovely.
Bright Side Vets
01283 617 020
49 West Street, Swadlincote, DE11 9DN
Gender of hamster seen:
Male
Date of appointment:
March 2024
Species of hamster seen:
Syrian
Cost of appointment:
£25
Reason for visit:
Mites
Summary of visit:
I've taken my hamsters to this several times for things like mites, nail clipping and end-of-life care. The care has always been excellent and the staff are lovely and very supportive
Holly House Exotics
01133 224 341
143 Shadwell Ln, Shadwell, Leeds LS17 8AE
Gender of hamster seen:
Female
Date of appointment:
June 2023
Species of hamster seen:
Robo
Cost of appointment:
£75
Reason for visit:
Health check
Summary of visit:
I was very nervous about taking my robo Mochi to the vet as she was a no-touch hamster, the vet was brilliant, she was so sweet with Mochi, she was able to pick her up and give her a check over with no problems, and she even trimmed her nails, Mochi didn't seem stressed at all and was quite happy to be handled by the vet. The vet said she was overall very healthy.
Pet Repair Vets
01226 664 826
94 Park Grove, Barnsley S70 1QE
Gender of hamster seen:
Male
Date of appointment:
January 2024
Species of hamster seen:
Dwarf
Cost of appointment:
£59.24
Reason for visit:
Hair loss, ongoing eye issue, potential dental issue.
Summary of visit:
The vet did a detailed health check on Otto and explained thoroughly what they think is wrong with him and what they could offer for help. Unfortunately in Otto’s case, he was put on end-of-life care and was prescribed pain medication & eye drops. The vet suspected he had organ failure as he was elderly, sadly Otto passed away a week after this appointment.
The vet was extremely caring and compassionate towards Otto and handled him really gently which made Otto a lot less stressed. As well as this, we were allowed to sit in a separate area away from the other dogs and cats in the waiting room. He also explained everything really well and answered any questions we had. I will forever take all my hamsters (and other pets) to these vets as they are very professional, helpful, and knowledgeable people.
MacArthur Barstow & Gibbs
01905 773 262
36 Hanbury Rd, Droitwich WR9 8PW
Gender of hamster seen:
Female
Date of appointment:
April 2024
Species of hamster seen:
Syrian
Cost of appointment:
£70
Reason for visit:
Just taken on this hamster from another owner wanted a full vet check and I suspected UTI as the urine was extremely very strong and very frequent urination
Summary of visit:
Excellent experience very thorough weight taken full examination and provided antibiotics and pain relief for UTI
Highcroft
01179 530 707
15 Duckmoor Rd, Bristol BS3 2DD
Gender of hamster seen:
Female
Date of appointment:
August 2022
Species of hamster seen:
Syrian
Cost of appointment:
£90
Reason for visit:
Infection
Summary of visit:
I took my hamster as she didn't seem like herself, very quiet and tired. The vet diagnosed her with an infection and prescribed antibiotics and painkillers but also after doing a thorough health check located cancer in the stomach. She gave us the prescription to clear the infection and made a follow-up to then see what options were re the cancer.
I went here for longer-term treatment for my Syrian's cancer they helped her with pain management and when it was time to say goodbye they were the most caring vet and ensured we had plenty of time together and after they sent me a letter with my hamster's footprints in which was a nice surprise. I went again this year for my 2nd Syrian who they immediately diagnosed with pyometra and again gave me all options and possible outcomes making it as comfortable for my hamster and also me as possible.
Animates
01778 420 462
2 The Green, Thurlby, PE10 0EB
Gender of hamster seen:
Female
Date of appointment:
March 2024
Species of hamster seen:
Syrian
Cost of appointment:
?
Reason for visit:
Weight loss
Summary of visit:
The very friendly vet handled Sandy very well. She listened to us, clearly knew her hamsters and was generally very capable and helpful. She was able to give medication and advice and seemed very trustworthy. The whole practice was very helpful and caring.
We saw her twice and were impressed both times. Very gentle and capable handling, calm and reassuring.
Vets Now
01582 290 215
125 Bedford Road, Barton-le-Clay, Bedfordshire, MK45 4LP
Gender of hamster seen:
Female
Date of appointment:
February 2024
Species of hamster seen:
Syrian
Cost of appointment:
£221.00
Reason for visit:
Found shaking and wobbling and clearly in a lot of pain at 11:30pm.
Summary of visit:
Emergency Out of Hours Vet. Vet took Rogue away to examine her and determined it was likely heart failure.. Explained that in her experience if they tried treatment it wouldn’t prolong life for long even if it worked. I decided to let her go. Afterwards, the vet said that when Rogue passed the signs confirmed heart failure. The vet was an Exotic vet who had treated hamsters and was very sensitive and kind. I felt she explained things well. The staff on Reception were also kind.
£196 of the fee was for the consultation and out of hours fee. There was then a £25 charge for preparing the insurance claim paperwork as I claimed on pet insurance.
UOL Practise
01517 945 969
1A Grove St, Liverpool L7 7AE
Gender of hamster seen:
Male
Date of appointment:
April 2024
Species of hamster seen:
Dwarf
Cost of appointment:
£50
Reason for visit:
Blood in urine
Summary of visit:
Lovely staff, we were seen by an exotic vet who prescribed a round of anti inflammatory medication. This solved the problem, however the vet also stated that if that didn’t work he would prescribe a round of antibiotics, without needing a second consultation which was fab!
Green Vets
01904 393 393
71 Green Lane, York YO24 3DJ
Gender of hamster seen:
Female
Date of appointment:
April 2024
Species of hamster seen:
Dwarf
Cost of appointment:
£60
Reason for visit:
Cut and bite wounds on abdomen. Necrotic tissue.
Summary of visit:
Prescribed 0.04ml x2 per day of antibiotics and 0.04ml x1 per day of anti-inflammatories and chlorhexidine wipes to keep wounds clean. Wonderful trip, really impressed with the new veterinary staff hired here. Always been a welcoming and friendly environment with real professional handling of hamsters.
Ash tree vets
01858 462 839
124 Northampton Rd, Market Harborough LE16 9HF
Gender of hamster seen:
Male
Date of appointment:
April 2023
Species of hamster seen:
Syrian
Cost of appointment:
£59.39
Reason for visit:
Absess
Summary of visit:
Removed abscess sent home with meds
Holly House Exotics
01133 224 341
143 Shadwell Ln, Shadwell, Leeds LS17 8AE
Gender of hamster seen:
Male
Date of appointment:
July 2024
Species of hamster seen:
Syrian
Cost of appointment:
£80.00
Reason for visit:
Pus-like anal secretion
Summary of visit:
Very helpful, explained everything well, gave a full health check, very knowledgeable. Medication prescribed.